Welcome to my Customer service in photography blog site.

Welcome in this year long blog series I am aiming to show how customer service will improve your business with new clients and existing clients.

well lets get started firstly what is customer service? I see a lot of different answers to this and to a extent most are right below is the defination of what customer service is.

Customer service is the provision of service to customers before, during and after a purchase!

My level of service that I aim for is to make sure that the customer leaves me thinking "I really enjoyed that" and that they talk about the "experience" of me and my service levels. I want my customers to leave smiling and when someone mentions photos, photography or photographer they think of me over anything else. I want them to walk out even after a initial chat and if they haven't bought anything to think that it was a enjoyable service they had from me. The main reason is that this leads onto the single most powerful local advertisement tool "Word of Mouth."

My service to a customer starts before they even know about me with what ever method they find me, and word of mouth is the best way to show you how this works. A client has a good experience and service with you, then they recommend you. The new clients already have a impresion of your business before even contacting you themselves.

Through the course of this blog I will be going into tricks, tips, hints and some golden rules on what you can do to improve your relations with new and existing clients.

I look forward to speaking with you all soon